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Plumber - Plumbing Service Technician

Company Name:
Riley Plumbing & Heating
About Us
Riley Plumbing & Heating has been family owned and operated since its founding in 1985. A top priority of our company is to attract and keep the best talent in our industry and provide them with the best possible working environment and opportunities. We want to help our employees achieve higher levels of personal, financial and professional success.
The Role
We're looking for exceptionalPlumbing Techniciansto deliver the most efficient, highest quality customer experiences in residential plumbing repair and installation.
As a plumbing technician, you will work as part of a dynamic and passionate team to demonstrate technical compentency and ensure desired sales metrics. You will diagnose and repair plumbing issues and lead customers to informed and confident buying decisions.
The position will be based in our office, with opportunities to travel to the market you are working in.
Responsibilities
Complete plumbing, heating, drain cleaning and other related in-home, service calls.
Know how to establish customer rapport to sell the right products and services.
Educate and assist customers in choosing the best finance options and maintenance plans.
Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
Show yourself as professional and knowledgeable to win new referrals and repeat business.
Work alongside customer service and dispatch to ensure overall success of the business.
Maintain a clean, organized job site and well inventoried truck.
Participate actively in all training exercises, morning meetings and retreats.
Train and mentor apprentices to ensure quick, accurate repairs and installations.
Be accurate and timely with invoices, time cards, curbside feedback and option sheets.
Requirements
Licensed with knowledge of local plumbing codes and ability to make on-the-job applications.
Proven track record in soldering, pipe threading, fixture installation, gas leak testing and repair.
Clean, safe driving record.
Highly organized with exceptional follow-through abilities.
Strong verbal and written communications.
Passionate about Riley Plumbing & Heating and loves the brand.
High integrity with advanced social skills and ability to make solid connections.
Strong desires to be a better technician tomorrow than you are today.
Outgoing personality that blends well with a fast-paced, goal-driven environment.
Competitive individual contributor who also loves to win as a team.
Highly motivated, self-starter who's flexible and has a great attitude on life.
Benefits
Excellent pay and sales incentive program
100% paid medical insurance for employee
401k Benefit program with company matching
Paid holidays, paid vacation, paid sick days
Paid continuing education both in-house and outside training
Company cell phone
Company Ipad

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